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Grapevine Auto Repair

3094 reviews
1321 W. Northwest Hwy, Grapevine, TX 76051
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My Garage
Book Appointment
(817) 756-7921
Mon - Fri: 7:00 AM - 5:00 PM
Sat: 8:00 AM - 2:00 PM
2

I had a broken bushing on my transmission linkage and I knew what it needed but they performed a truck evaluation that cost $175 just tell me what needs attention and the bushing was a $20 dollar part. Total $360!!!

Hello Rick, thank you for sharing your feedback. We apologize for any confusion during your visit. Our comprehensive truck evaluation allows us to thoroughly assess your vehicle's condition for any potential issues. We understand your concern about the cost, and we strive to be transparent with our pricing. If you have any further questions or would like to discuss your experience in more detail, please don't hesitate to reach out to us at (817) 488-5116 or [email protected]. We value your business and appreciate the opportunity to serve you. -Vince

- Concourse Automotive
5

Thank you for the five-star review, Bob! We're thrilled to hear that you had a great experience at Concourse Auto Service. If you have any questions or need further assistance, feel free to reach out to us at (817) 488-5116 or [email protected]. We look forward to serving you again in the future! -Vince

- Concourse Automotive
5

Great service as always. Went in with steering wheel shake while braking and left with car driving smoother than ever. They also gave an honest take on the ability to wait on back axle service instead of selling us on doing both axles unnecessarily. I always leave Concourse feeling taken care of it and served with integrity.

Hi Mike! Thank you for taking the time to share your experience. We're thrilled to hear that you're satisfied with our service and that your car is driving smoother than ever. At Concourse Auto Service, we pride ourselves on providing honest and transparent recommendations to our customers. We're glad you felt taken care of and served with integrity. If you have any further questions or concerns, please don't hesitate to reach out to us at (817) 488-5116 or [email protected]. We're here to help! -Vince

- Concourse Automotive
5

Concourse gave me excellent service. The job was done as promised. Brendan and Kay we’re great. They did a great job. I will definitely be using them again for any car repairs I have.

Thank you, Max, for the fantastic review! We're thrilled to hear that you had an excellent experience at Concourse Auto Service. Brendan and Kay are exceptional members of our team, and they'll be delighted to know that their efforts made a difference. We look forward to serving you again for all your future car repair needs. If you need us, feel free to reach out at (817) 488-5116 or [email protected]. -Vince

- Concourse Automotive
2

Expensive and very poor communication. Small local shop that lacks tooling, training, and service to compete in today's market. You can charge those prices, but you need to invest in training and tooling. Leadership/Management had a chance to save the day, but ultimately lost a customer with 5 cars for good.

John, we're sorry to hear about your experience. We strive to provide excellent service at competitive prices. We value your feedback and will look into your concerns. Please reach out to us to discuss further at (817) 488-5116 or [email protected]. -Vince

- Concourse Automotive
5

Concourse is my go to for car maintenance. Family owned and easy to get in and out.

5

Thank you for the 5-star rating, Katherine! We're glad you had a great experience at Concourse Auto Service. If you ever need any assistance with your vehicle, don't hesitate to reach out. Trustworthy service is our top priority! -Vince [Contact: (817) 488-5116, [email protected]]

- Concourse Automotive
5

Thank you for the excellent five-star review, Michael! We're glad to hear that you had a positive experience at Concourse Auto Service. If you need any future assistance with your vehicle, don't hesitate to reach out. We're here to help! -Vince

- Concourse Automotive
5

Brenden was extremely professional, detailed, Informative and timely. I took my vehicle because it had been at Meinke for the ABS system and after 2 months I picked up my vehicle. I took my vehicle to Concourse on Monday, and received the diagnosis the following day. Once I gave them the ok for the repair, my car was ready early Friday morning (3 days). To say I'm grateful would be an understatement. Concourse Anto Service is a shop I highly recommend and I can’t see taking my vehicle to another shop. I'd like to personally thank Brenden and Kate for there kindness and commitment to exceeding customer expectations. They are proof that leadership matters.

5

My family has gone to Concourse for years, and have always spoken highly of their service. I took my K5 in today to work on my A/C. Got it running cold, and didn’t charge me an arm and a leg for a bunch of diagnostics. Honest people! Very satisfied! I’ll be back.

Travel Jack, thank you for the kind words! We're glad we could help with your A/C concerns without breaking the bank. It's always our priority to provide honest and efficient service. We look forward to serving you and your family for years to come. If you need anything, don't hesitate to reach out. -Vince: (817) 488-5116, [email protected]

- Concourse Automotive
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