Grapevine Auto Repair

Concourse is always there for us! Efficient and convenient. Unfortunately, I have had to see them several times lately because I have an old car. They do the very best work! Thanks so much!

Smooth transaction A-Z. Repairs done as promised, fair price.

Great service and understanding of my needs.

Comfortable environment. Friendly atmosphere, work completed in great time.

My family has been coming to Concourse for years and they never disappoint. They’re honest about what work actually needs to be done and what can wait- a rare trait in an auto shop. Service is quick and the employees are respectful and kind.

⭐⭐⭐⭐⭐ Above and Beyond! Old-School Service & Saved My Car (Literally!) I am posting this review on behalf of of my Mom who recently had her car serviced at Concourse. I live out of state and when I received this phone call from my Mom about her experience here - I had to write this review, I was blown away and felt reassured that there are actual businesses out there who truly care for their customers - this experience warmed my heart knowing my Mom, while we are separated by distance, is still in great hands. If you are looking for that legendary, old-school "mom-and-pop" level of care where safety, honesty, and genuine kindness come first, Concourse Auto Service in Grapevine, TX is the absolute real deal. I cannot thank this team enough—they didn't just service my Moms vehicle, they quite literally saved her from a catastrophic engine failure on the highway. Walking in, she was immediately greeted by Patience and Kaye, who run the warmest, most communicative front-of-house experience you could ever ask for. She originally went in for a routine oil change and brake check. Patience was incredible—acting as a seamless relay between the mechanics and my Mom, keeping her informed every step of the way. Where she went lightyears beyond standard customer service was when a major safety issue was uncovered: Patience pulled up a Carfax report to help her hold a major local dealership accountable for a botched motor installation. She even readied all the necessary paperwork so that my Mom could go back to the dealership and get it corrected without coming out of pocket! Talk about someone looking out for your wallet, your trust, and your actual safety behind the wheel. Now for the genius team in the back—Cameron and Chandler. WOW. Their thoroughness is unmatched: -They performed a comprehensive outside inspection, catching things that she had no clue about—like a burned-out license plate bulb (hello, number one reason to get pulled over!)—and checked her tires and air pressure, recommending a timely rotation. -During their diagnosis, they uncovered a massive oil and grease leak. The dealership that previously worked on my Moms car had installed the entire motor incorrectly—leaving out entire bolts, with the single remaining bolt hanging on by a thread! It finally explained why her car had been rattling and underperforming. -Instead of pressuring her, Cameron and Chandler helped her curate a prioritized list of "must-do today" items versus what she could push out to respect her budget. Best of all, they provided video evidence to take to the dealership. When she showed the dealership the videos, they too were in total shock. If Cameron and Chandler hadn't been as incredibly thorough and genuinely caring as they were, she would probably be staring at an engine sitting in the middle of the highway right now. From Patience and Kaye running a warm, communicative desk to Cameron and Chandler keeping my Mom safe under the hood, we are beyond grateful to this entire team. If you want that rare, old-school level of service with a smile that puts safety first, you MUST take your vehicles to Concourse Auto Service in Grapevine. Thank you all for taking such incredible care of Mom, my Moms safety, and her favorite, trusty vehicle!

They took care of my car real good