Expensive and very poor communication. Small local shop that lacks tooling, training, and service to compete in today's market. You can charge those prices, but you need to invest in training and tooling. Leadership/Management had a chance to save the day, but ultimately lost a customer with 5 cars for good.
John, we're sorry to hear about your experience. We strive to provide excellent service at competitive prices. We value your feedback and will look into your concerns. Please reach out to us to discuss further at (817) 488-5116 or [email protected]. -Vince
- Concourse Automotive