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5

I have been pleased with the timely repairs and pleasant demeanor of the employees. I will use them again and will refer others.

5

Very professional and they get the job done

Thank you for the positive feedback, Piccola! We're glad to hear that you found our service professional and efficient. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! -Vince [Concourse Auto Service]

- Concourse Automotive
3

They close at 5PM which makes it hard for me to pick up my car. Their time management appears to be poor. The staff has changed and the receptionist is not good with names and drove me nuts with idle chatter. For the service, It took two days for them to fill the freon in my AC and didn't find a leak. I have always liked this place however it's becoming hard to recommend.

Hi Eric, We appreciate your feedback and are genuinely sorry to hear that your recent visit didn’t meet the expectations you’ve come to expect from us. Our team was actively working to locate a freon leak, which can sometimes be tricky and time-consuming — especially if it’s a slow or intermittent issue. We did attempt to reach you several times by phone for updates and approvals, but unfortunately couldn’t get in touch. That contributed to the delay in completing the service. As for our hours, we do close at 5PM, but we're happy to help arrange after-hours pickup with notice — just let us know in advance so we can accommodate. We also appreciate the feedback on our front desk team. We’ve recently made a few staffing changes, and while they’re still getting up to speed, your experience helps us identify areas we need to improve. We’re grateful for your past support and truly want to continue earning your trust. If you'd like to discuss the A/C issue further or have any lingering concerns, please reach out directly — we’re always here to help.

- Concourse Automotive
5

The ever increasing costs of good vehicle maintenance makes it difficult to choose the best mechanic for your vehicle. These guys are it.

5

Very friendly people and completed an alignment on a shop vehicle faster than expected. Truck drive straight now. We found our new place for repairs we can't do in our shop.

5

I was referred to Concourse from another mechanic in Grapevine. The reviews they show were confirmed with my experience. Friendly straight forward service. Reasonable prices and fast. Will be back for future service

5

When asked to recommend an auto repair shop “Concourse” is always my answer. They’re knowledgeable, professional and customer focused. All of this provided at very fair prices!

5

Jose replaced, with a new one, my 2013 Ford Lariat backup camera…. Finally found a Great Mechanic (Jose) that knows what he is doing and makes the customer feel “Special “…

5

Excellent service! Always do a great job.

5

I am very happy, they got me in early and made my experience very easy and not to painful. Great staff

Concourse Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Concourse Automotive (817) 481-4341 if you have any issues in accessing any area of our website.