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5

Did not suggest unneccessary repair even though I asked for certain repair, they suggested not to do at this time.

5

Always a pleasure dealing with the owners and staff of this high quality auto service center.

5

I have entrusted my autos/truck to your superior service and guidance for several years. I am so thankful you have such an excellent staff and have stayed in business all these years. You can be assured I will continue to bring my vehicles to you for years to come!

5

Excellent service and done within our time constraints but not rushed.

5

Concourse did a fast, excellent job as usual. You can trust them to do the right thing.

4

I needed a new radiator for my older model Japanese luxury import. I live in the Southlake/Colleyville/Grapevine area and did not want to pay the dealer price of over $800. After checking several websites, I saw that Concourse came highly recommended, worked on imports, and was relatively close to my home and work. I gave Jack Bowers a call and got a quick return call with an estimate. I scheduled an appointment over the phone although I could have used their website (http://concourseautomotive.com). When I got to Concourse to drop the vehicle off, I found a comfortable waiting room with a high definition TV, some coffee, work space if I needed it, a coloring table for kids, and a vintage gas pump that listed gas prices at 13.9 cents per gallon. All the various certifications of their mechanics are displayed at the entrance to the waiting room. I was impressed to find no certifications older than 2011. Meagan greeted me at the counter, inputted my contact information and repair details, and offered a ride to work. Later in the day, the work was done ahead of time and pick-up and payment was hassle free. I hope that your experience at Concourse is similarly pleasing.

5

I came in at 4 pm for unscheduled oil change and was out before 430 pm.

4

After thorough research and discovering Concourse came so highly recommended by the Grapevine Chamber of Commerce (which, sadly, few do) My wife and I have been taking our vehicles here, exclusively, for 4 years. Competitive pricing, honest employees and their Christian faith make it a no-brainer! Thanks for another fantastic experience, Jack & Megan!

4

Ok so lets be honest, no one really enjoys taking their car to a mechanic. Rarely is it painless. Rarely does it involve good news. My latest experience certainly fit that mold. But here's the deal. Knowing you will likely experience some pain when making your visits, you want to be treated like an important customer, with professionalism. You want to be treated as if your car troubles matter and the people you are entrusting to help you resolve these problems are doing just that, rather than adding to them. In short, you will find that conduct at Concourse.

5

nice people, easy exchange, I will be back.

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