We took my wife's PT Cruiser to Concourse Auto Service with an overheating problem. Jack ordered tests to be done to determine if the vehicle was worth the cost of repairing it. It was determined the repairs were more than the vehicles worth and Jack was upfront about this. Instead of repairing the vehicle for 1500.00, he told is it wasn't worth it so we didn't waste our money. This was pretty cool and not something all mechanics would do. As a side note, when we dropped the vehicle off, there was a woman sitting int he lobby waiting for her car that she had brought from quite a way just to have Jack take care of her car. I think this was the best testimonial.We will take our cars to Jack in the future because of his apparent honesty and concern for his customers.I forgot to mention, he knocked off more than half of the price of the tests that we were expecting to pay when we picked the car up.Chris H Grapevine Texas