Excellent customer service! I called too see if they had time to change my oil while I waited, and Derek responded "yes" and took my name. When I arrived, he greeted me at the door and immediately took my car into the garage. He came in at one point to tell me it was time for a new air filter, the price, and politely asked did I want them to replace it--no high pressure sale or scare tactics. I was in and out very quickly! I've also had mechanical work done here in the past and have had no problems whatsoever.