Grapevine Auto Repair

Great customer service! As a person new to the area, I was unsure of where to go for quality, honest service. This was my second visit with Concourse. Both times the staff has been friendly and extremely helpful.

As usual, everyone is honest and the work is completed correctly.

Wonderful, helpful, professional service. I couldn't have asked for a better place to trust my vehicle at.

Took my car in for an oil change. Jack was very patient in explaining how car technology has changed and its impact on servicing requirements and driving recommendations. What a change from the hard push upselling tactics of Toyota service advisers. I used Concourse before and only went to the dealer because of the Toyota Care package when I bought a new vehicle. (Toyota called me back one month after I waited 2 hours for a scheduled oil change because they "discovered" my car had only been washed and still needed an oil changed.) Based on most my recent and past experience with Concourse, I feel confident their mechanics get the job done right the first time in a reasonable amount of time, at a fair price and without the stress of upselling. Thanks Concourse!

The crew at Concourse are honest and do a fantastic job. They will even suggest a way to save some money on a repair if possible. I have been going there for years and will continue to do so.

I was having an intermittent problem with my truck--it would just quit while driving it! I had it towed to the shop (because it was the closest--I'd never heard of them before), and wouldn't you know it, it started right up when they tried to look at it. They hooked it up and ran diagnostics, but the computer wasn't showing any faults. They even tried driving it, but it ran fine. When I showed up to retrieve my vehicle, I was expecting to pay a diagnostic hook-up fee, but there was no charge! They said, "that's not the way we do business. We'll charge you when we fix the problem." Well sure enough, it happened again, and the mechanic was able to zero in on the problem. He asked me several questions as to what had happened at the time of the incident, what indications I saw, etc. The fault codes that were sent were indicating two different systems. Turns out, it was an obscure ground on the back of the engine block, and the mechanic was able to deduce the real cause based on the codes, combined with my description of the problem! You can't get this kind of service at the dealership. They're honest, friendly, and know how to take care of my vehicle. They've earned my business for life!

All ways excellent friendly service.

As always....excellent and considerate!

Fast friendly and a great price . Truly a family business where they really care about what is right for my vehicles and about making a sale.

Quick, attentive service. Good operation, recommend them for any auto service.