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5

Very fast efficient and reasonable service. Also very friendly and accommodating. Am overall nice experience.

5

I came in for an emissions check, and other then having to wait at the counter for close to 10 minutes while the rep had a long conversation with the customer in front of me, I found the process to be quick and efficient. The person that I worked with was friendly and informative. All things considered it was a good experience

Jeff, we want to apologize for the wait at the counter. Your time is valuable and we should have been more prompt. Nonetheless, I am delighted to hear that your experience with us was overall positive. Thank you for the kind words about our friendly and informative staff. If there's anything else we can assist you with, please don't hesitate to reach out! -Vince

- Concourse Automotive
5

As a woman new to town, I had an amazing experience with this company from beginning to the end. Brendan picked up my initial call & kept his word by promptly getting back to me with my repair quote. Brad thoroughly checked out & repaired my car very well. They even gave me a complimentary ride back home! Customer service was outstanding!! They were fair, fast & friendly. Honestly can’t beat that. I will certainly be back for future services. I’m so grateful to be back on the road. Thanks guys!!

Hi Jessica! Thank you for the wonderful review! We are thrilled to hear about your positive experience with our team, especially Brendan and Brad. We pride ourselves on exceptional customer service and it's great to hear that you found us fair, fast, and friendly. We look forward to serving you again in the future! If you have any questions, please don't hesitate to reach out to us at (817) 488-5116 or [email protected]. Take care!-Vince

- Concourse Automotive
5

Super fast and easy. Service was great and costs were reasonable. I continue to return to Concourse because they’re the best!

Jon, thank you for choosing Concourse Auto Service! We're glad you had a great experience and found our service reasonable. It's our priority to provide fast and easy service. We appreciate you returning to us for your automotive needs. Call us at (817) 488-5116 or email [email protected] if you have any future questions. -Vince

- Concourse Automotive
5

Great experience. Wonderful to work with and fast repair of my starter and brakes the same day ! Thank you!

Thank you for the kind words, Kerri! We're thrilled to hear about your great experience at Concourse Auto Service. It's our priority to provide excellent customer service, and we're happy we could quickly repair your starter and brakes. If you need anything else, don't hesitate to reach out to us at (817) 488-5116 or [email protected]. We look forward to serving you again in the future! -Vince

- Concourse Automotive
5

Thank you for the 5-star rating, Manisha! We appreciate your feedback. If there's anything else we can assist you with, please don't hesitate to reach out. You can reach us at (817) 488-5116 or send us an email at [email protected]. Have a great day! -Vince

- Concourse Automotive
5

Brad took care of me very professional, honest. Mounted tires for me. Great job.

Thank you, James, for your fantastic feedback! We're thrilled to hear about your positive experience with Brad and our team at Concourse Auto Service. Providing professional and honest service is our top priority, so it's wonderful to know we exceeded your expectations. If you have any further inquiries or need assistance in the future, don't hesitate to reach out. -Vince (817) 488-5116 [email protected]

- Concourse Automotive
5

My BMW had indicated a brake pads issue. I went to BMW dealership and they said to replace all pads without checking the car. Then I called and went to different places and the same experience except I was told that “from their experience the front pads need to be replaced”… I ended up calling and coming here. Brandon was very professional and patient with me and my frustration. He offered to check the car, find out what issues with brakes were and then to provide a solution. Actually, after checking the car he informed that the rare break pads were in bad shape and he provided the price and best solution - replacing the brake pads and rotors. He explained “why”. I trusted him and the experience here was so good that I decided to stay with them even I was offered less pricing in other place. Brakes, tires are important parts that need very professional attention. And I felt these guys could deliver it. Kay at the front desk was also very friendly and welcoming. I appreciate the transportation service they offered to drive me home and pick me up.. This is the level of service that is missed in many other places. This is the level of service that makes this business stand out. Thank you Brandon and team! I am so happy that i decided to call and visit your place.

Hi Susana, we are thrilled to hear about your positive experience with us! At Concourse Auto Service, customer satisfaction is our top priority. We strive to provide professional and transparent service, ensuring that we address the specific needs of your vehicle. We are glad that you trusted us with your BMW, and we appreciate your kind words about Brandon and Kay. If you have any further questions or need assistance, please don't hesitate to reach out to us at (817) 488-5116 or [email protected]. Thank you for choosing us! -Vince

- Concourse Automotive
5

Excellent service.

Thank you for the 5-star review, DMC! We're thrilled to hear that you had an excellent experience with us at Concourse Auto Service. If you have any future automotive needs, feel free to reach out to us at (817) 488-5116 or [email protected]. We're here to help! -Vince

- Concourse Automotive
5

I live in Michigan and had to find a good Auto repair service that wouldn't take advantage of my 80 year old Mother who was having problems with her car who lives in Grand Prairie, Texas. After much research I found Concourse Auto repair that is near her home that had rave reviews. I spoke with Brad who recommended a diagnosis on the car to pin point the issue. When speaking with him afterwards, he found that it needed spark plugs and coil wire replacements and a throttle body replacement that coincided with my research on the possible issues. The job was done and my mother told me it runs like new. She 's very happy, and that was Brad's and my goal. My Mom told me from here on out Brad and Concourse Auto repair is where she will go. Thank you Brad, thank you Concourse!

Dear Ruben, thank you for taking the time to write about your experience at Concourse Auto Service! We're thrilled to hear that your mother's car is running like new and that our team, especially Brad, provided excellent service. We pride ourselves on treating our customers with fairness and respect, regardless of age or location. We're grateful to have your mother as a loyal customer and look forward to serving her in the future. If there's anything else we can do, please don't hesitate to reach out to us at (817) 488-5116 or [email protected]. -Vince

- Concourse Automotive
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