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Grapevine Auto Repair

3132 reviews
1321 W. Northwest Hwy, Grapevine, TX 76051
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My Garage
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(817) 756-7921
Mon - Fri: 7:00 AM - 5:00 PM
Sat: 8:00 AM - 2:00 PM
5

I had changed my own CV axles due to a noise. Afterwards the noise was still there and maybe a little worse. I figured it was going to cost me a lot more money for work I didn't want to do. I took it to Concourse for the first time. The next day when I received a call for the damage they had told me I just didn't tighten my sway bar bolts tight enough. They could have told me I needed a lot more work, which I already thought I needed, but they just charged me a very small fee for the check up and tightening of those bolts. I even asked if I needed any more work and they said nothing was bad enough to change now. I will now be a loyal customer.

3

I’m new to the area and just picked at random to have my vehicle inspected for potential clutch repair. They told me I needed a whole new clutch and the price quoted seemed outrageous, so I called about five other places and Concourse was by far the most expensive. The place I ended up picking told me I didn’t need a new clutch, and that the master cylinder was the main issue and they could get me out the door for under $1000. The inspection itself was $25 more than average also. Three stars because they were really nice to me, but yeah, far too expensive.

Daniel, thank you for choosing Concourse Auto Service and sharing your feedback. We apologize for any miscommunication regarding your clutch repair. Our top priority is providing accurate diagnostics and fair pricing. If you have any further concerns, please reach out to us at (817) 488-5116 or [email protected]. We value your business and hope to make it up to you in the future. -Vince

- Concourse Automotive
5

Thank you for the 5-star review! We're thrilled to hear that you had a great experience at Concourse Auto Service. If you have any questions or need further assistance, don't hesitate to reach out to us at (817) 488-5116 or [email protected]. We're here to help! -Vince

- Concourse Automotive
5

This is a great company. A true indication of a great company is how they handle issues. There was a miscommunication between us that they fixed. It could have gone down a very different path, and many service companies unfortunately take that path. They had my business before, but they now have it forever. Great work, fair prices and this. Thanks Concourse!!!

David, thank you for the 5-star review! We're thrilled to be your go-to auto service provider here at Concourse. We appreciate your kind words about our expert work and fair prices. Delivering exceptional service is our top priority, so we're glad we could resolve any communication issue. If you need anything in the future, don't hesitate to reach out at (817) 488-5116 or [email protected]. Thanks again for choosing us! -Vince

- Concourse Automotive
5

Brendan took care of the checkup on my car and did a fine job. He found a bad problem with my rear brakes and fixed it and kept me in the loop as far as progress and costs. What more could you ask? It was a highly satisfactory resolution, as always with Concourse.

Bruce, we're thrilled to hear about your positive experience! We appreciate your trust in our team and are glad Brendan took great care of your car. If you have any questions or need further assistance, feel free to reach out to us at (817) 488-5116 or [email protected]. Thank you for choosing Concourse Auto Service! -Vince

- Concourse Automotive
5

Chris, thank you for the 5-star rating! We pride ourselves on providing top-notch service at Concourse Auto Service. If you have any questions or need assistance in the future, please don't hesitate to reach out to us at (817) 488-5116 or [email protected]. We appreciate your business! -Vince

- Concourse Automotive
5

Fast and accurate service for you when you’re on the go!

Charlie, thank you for the 5-star rating! We're glad you appreciate our fast and accurate service. If you need anything, give us a call at (817) 488-5116 or email us at [email protected]. -Vince

- Concourse Automotive
5

Thank you for the 5-star rating, Rowan! We're pleased to hear you had a positive experience at Concourse Auto Service. If you need anything, please don't hesitate to reach out to us at (817) 488-5116 or [email protected]. We're here to help! -Vince

- Concourse Automotive
5

Great service by Brendan and Kay! So helpful they can give you a ride if you live nearby or to somewhere nearby while you wait. Thank you!

Mark, thanks for the awesome review! We're thrilled to hear you had a great experience with Brendan and Kay. Providing convenient service is what we strive for, so we're glad it made a difference for you. If you need anything else, don't hesitate to reach out to us. -Vince

- Concourse Automotive
5

They were absolutely amazing and took care of me on my lunch break..I’m coming back

Kimberly, thank you for your kind words! We are glad to hear that you had a great experience with us at Concourse Auto Service. If you have any questions or need assistance with anything else, please do not hesitate to reach out. We look forward to your return! -Vince

- Concourse Automotive
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