Grapevine Auto Repair

Good service, polite and respectful explanations of what was done and what was recommended. Pristine bathroom and waiting area. Overall positive experience.

Trevor could not have helped me any better

Very good service. Pleasant waiting area. Will continue to use them.

Concourse Automotive provided their usual expected great service. I won't take my vehicles anywhere else for my service needs.

Great experience- 1st time here will be back!

Great service and for a reasonable price. No bull and honest!

Able to diagnose the problem, get it fixed at a reasonable price. Would highly recommend!!!

What a great find! Nothing other than maintenance done on our Hondas for a long time because they haven't had problems. Had no idea where to go. Concourse was recommended by another company that I called. This was late Monday afternoon. Jack took my information over the phone and told me the car could be fixed the next day. He gave me the name of a tow company and suggested that I check with my insurance because it might be included in my policy. It was which I wasn't aware of. The car was towed to Concourse late Monday afternoon. I got a written estimate that afternoon. The car was ready to be picked up by 11:30 the next morning which worked great with my schedule. Among the other repairs which were what we expected, they found that the power steering fluid was way too low and the level would have to be checked regularly and added to in order to avoid expensive repairs. This is a car my son drives and neither of us had any idea how to check the levels. They went outside and showed him and gave him a bottle of the fluid they used to make sure we used the right kind. Should be have any other issues we will definitely go back!

Concourse is awesome! They are honest and always deliver what they promise!

The fact I could set and appointment online, receive a reminder about the service, and then have my problem diagnosed in a prompt time made me a customer for the long term! Simple customer service is a key to long term customer retention and this was accomplished! Thank you...