Great experience! My friend has been coming to Concourse for over 20 years and says she’s always treated professionally, fairly and kindly. So on her recommendation I made an appointment for an oil change and inspection. Unfortunately, I had to reschedule and called 10 minutes before my appointment time. No problem. Concourse accommodated my request to come in an hour later. At my last service at the dealership where I’ve been taking my car since I purchased it, the service tech had warned me that I would need brake work soon. Concourse confirmed the brake work, but also explained that there were things that could wait. I felt that they were honest and didn’t try to oversell work I didn’t need yet. They also suggested I check my records to see when the last maintenance was done, so I wasn’t spending money on unnecessary work. To sum up my experience, I have abandoned the dealership service shop and will definitely be returning to Concourse.
We thank you for your kind words. Your friend is one of the many reasons we have been in Grapevine 32 years!
- Concourse Automotive